How Provenflow Walk-In Tubs Handles Your Information

Last updated: October 2026

This policy explains what Provenflow Walk-In Tubs ("we", "us") does with your information. It applies when you visit provenflow.living, call the number on this site, or send a form. It is a general template, not legal advice.

What We Collect From You

When you call or fill out a form, you may give us your name, phone number, email address, location, and a short note about your bathroom project.

What Your Browser Shares

The site may also pick up some details on its own. These can include your IP address, your browser and device type, the pages you view, and the time of your visit.

Calls to the number on this site may be tracked. Some may be recorded. We do this to check quality and to handle billing.

Why We Use It

We use your information to:

• Match you with an independent walk-in tub or shower provider that serves your area
• Pass your request to that provider so they can reach you
• Reply to your questions and messages
• Learn how people use this site and our phone lines
• Improve the site and the service
• Follow the law and stop fraud or abuse

Who Gets Your Information

Provenflow Walk-In Tubs is a referral service. When you ask for help, we send your contact details and project notes to one or more independent providers or marketing partners. They can then follow up with you. These businesses are separate from us. They have their own privacy practices.

Some vendors keep our site and phone lines running. They handle things like hosting, analytics, and call tracking. They may see some of your information too. We may also share information when the law requires it, or to protect our rights.

We do not sell your personal information for cash. Some laws treat sharing data with marketing partners as a "sale" or "share". Where those laws apply, you may be able to opt out.

Health Details

Please do not send medical records or detailed health information. One short line about what makes bathing hard is enough. A provider can plan a visit from that.

Cookies and Analytics

This site may use cookies and similar tools. They show us how people use the site. Your browser lets you block or clear cookies. If you turn them off, some parts of the site may not work as well.

Your Choices and Rights

Where you live may give you rights. You may be able to see, fix, or delete your personal information. You may also be able to opt out of some sharing. Send your request to contact@provenflow.living. We may ask you to prove who you are first.

Safety and How Long We Keep Data

We take reasonable steps to protect your information. No system is fully secure, though. We keep information only as long as the purposes above, or legal duties, require.

Children

This site is not for children under 13. We do not knowingly collect information from them.

Changes to This Policy

We may revise this policy from time to time. The date at the top shows the latest version.

Questions

Write to contact@provenflow.living with any question about this policy.